PW
Pam W
1 reviews | Active since May 2023
26 May 2023, 06:41
I do not recommend DHK Removals.
I do not recommend DHK Removals in Cape Town. According to my review on Google, DHK don't know who I am..Their response speaks volumes. Not only was our delivery delayed by 2 months. In order to get our container we had to pay double the original quote, to DHK Agents here in Sydney Australia to release our container as Mr Kaye found all the excuses not to pay and caused this delay and extra cost. I'm happy to provide inventory bill and invoices to prove that they know exactly who I am!!! They shipped us from Cape Town to Sydney Australia.
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DHK Moving (Pty) Ltd's replyOfficial
29 May 2023, 14:13Client merely posted a one star review on our Website. Google requested customer details , not us.
We are obviously aware of who Pam Wertheim is as she is a very valued client.
We shipped a very large consignment for client in a 40 foot container from Cape Town to Sydney .
The container was cleared from quarantine on the 21st of December and finally released on the 27th January.
Delivery to client took place on the 2nd February.
Whilst Pam did pay demurrage charges, it was no where close to double the cost of the shipment from Cape Town.
Client advised that everything arrived in good order and condition save for he husbands mountain bike . The tyre on the mountain had apparently bike burst in transit.
We are obviously aware of who Pam Wertheim is as she is a very valued client.
We shipped a very large consignment for client in a 40 foot container from Cape Town to Sydney .
The container was cleared from quarantine on the 21st of December and finally released on the 27th January.
Delivery to client took place on the 2nd February.
Whilst Pam did pay demurrage charges, it was no where close to double the cost of the shipment from Cape Town.
Client advised that everything arrived in good order and condition save for he husbands mountain bike . The tyre on the mountain had apparently bike burst in transit.
DHK Moving (Pty) Ltd's reply29 May 2023, 14:13
Official
Client merely posted a one star review on our Website. Google requested customer details , not us.
We are obviously aware of who Pam Wertheim is as she is a very valued client.
We shipped a very large consignment for client in a 40 foot container from Cape Town to Sydney .
The container was cleared from quarantine on the 21st of December and finally released on the 27th January.
Delivery to client took place on the 2nd February.
Whilst Pam did pay demurrage charges, it was no where close to double the cost of the shipment from Cape Town.
Client advised that everything arrived in good order and condition save for he husbands mountain bike . The tyre on the mountain had apparently bike burst in transit.
We are obviously aware of who Pam Wertheim is as she is a very valued client.
We shipped a very large consignment for client in a 40 foot container from Cape Town to Sydney .
The container was cleared from quarantine on the 21st of December and finally released on the 27th January.
Delivery to client took place on the 2nd February.
Whilst Pam did pay demurrage charges, it was no where close to double the cost of the shipment from Cape Town.
Client advised that everything arrived in good order and condition save for he husbands mountain bike . The tyre on the mountain had apparently bike burst in transit.