Dishonest, **** online shopping

I ordered a motorbike amour jacket from a company listed on DH Gate. I had to sign up on DH GATE and crate an account. Once I placed the order, was informed it is best to pay the money to DHGATE, to ABSA Sandton. It was also stated that the money will take 5 to 7 days to reflect. That was on the 18 December 2015.<br> <br> The money still does not reflect as on 15 January 2016. I have emailed the service centre 3 times and only got 1 response asking for information which I had already given. I have spoken to 6 different agents via their call centre (all via a chat room) each time I need to give the information from scratch. I keep being told it will take 24 to 48 hours for a response. This has never happened I keep having to contact them.<br> <br> Please be warned, do not purchase or pay money to DHGATE.<br> <br> This is a very frustrating experience for me, R550 later no goods no service.<br> Not even sure which avenue to take to at least get my money back.<br> <br> Michelle