JT
Judiet T

1 reviews | Active since Jul 2011

17 Jun 2015, 11:53

Poor quality doors will cost you much more...

We installed vinyl flooring in our patio area AFTER installing stacker doors with D&H Wood Creations. <br> <br> After installation of the doors we called them to come test the doors as it was leaking when raining - they tested it with a hose and water was streaming through the gaps in the doors. The amount of water leaking resulted in the floors being damaged badly. They fixed it with silicone the first time - still leaking afterwards. Second fix was with rubber. D&H acknowledged poor service and acknowledged water leaking through the doors.<br> <br> Discussions with the owner wrt replacing our floors due to the doors leaking resulted in him saying the amount is small and they will pay it over for us to install new floors.<br> <br> Now - 6 months later - they refuse to replace our floors and claims that the floors damage comes from damp outside???<br> <br> POOR SERVICE!!! Passing the buck now after their full amount was paid!

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