Selling false products under ASUS and poor customer service.

First you make people buy your products under the impression they are buying directly from ASUS, on to find you are a independent retailer. You than go further to selling products you dnt have in stock, after taking my money I thank have to call you for follow ups because I’m not getting my laptop. I ask for a refund you than send me a false email with a tracking number to track my parcel. I called you after a couple of days because I was struggling to track the parcel only to find out there was no such parcel send to me and you claimed it was a error. You have ever promised to refund me but till today there’s no money in my account. Are you guys ****mers, and I also think ASUS should be held accountable for allowing you guys to **** us like this. The laptop in still on the website people are buy buy you know very well u dnt have the laptop. I spoke to the supervisor but her service is also poor. ****mers