AS
Abigail S
1 reviews | Active since Sept 2021
21 Sept 2021, 07:57
poor service
i have ordered iphone with fundi on the 30 of August 2021...DG called me on the 1st of September 2021 saying that they are processing my order...two days after i recieved an sms from them saying that they are having a shortage of stock which i did understand at first..but now its been four week and i have not recieved my order... the problem with them they do not take initiative and also they dont take customer seriously...am so tired of their lame excuses....
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Replies (3)0
Replies (3)
Digital Generation / DG Store's replyOfficial
21 Sept 2021, 08:28Hi Abigail,
We sincerely apologize, we have our Apple stock on order and it was delayed. Due to the current global chip shortage and increase in demand, we are subject to the original manufacturers estimated time of delivery. We had expected our stock earlier however are now still waiting on Apple to deliver.
We sincerely apologize, we have our Apple stock on order and it was delayed. Due to the current global chip shortage and increase in demand, we are subject to the original manufacturers estimated time of delivery. We had expected our stock earlier however are now still waiting on Apple to deliver.
Digital Generation / DG Store's reply21 Sept 2021, 08:28
Official
Hi Abigail,
We sincerely apologize, we have our Apple stock on order and it was delayed. Due to the current global chip shortage and increase in demand, we are subject to the original manufacturers estimated time of delivery. We had expected our stock earlier however are now still waiting on Apple to deliver.
We sincerely apologize, we have our Apple stock on order and it was delayed. Due to the current global chip shortage and increase in demand, we are subject to the original manufacturers estimated time of delivery. We had expected our stock earlier however are now still waiting on Apple to deliver.
AS
Abigail S's updateReviewer Update
21 Sept 2021, 08:46still its not the first time am experiencing such matters with DG...i have ordered before still it was a some issue.. u need to deal with your supplier we can not sufer for incompetence of your supplier
AS
Abigail S's update21 Sept 2021, 08:46
Reviewer Update
still its not the first time am experiencing such matters with DG...i have ordered before still it was a some issue.. u need to deal with your supplier we can not sufer for incompetence of your supplier
Digital Generation / DG Store's replyOfficial
21 Sept 2021, 08:48Hi Abigail
We are working on it. Please send through your order number so we can prioritize as soon as stock lands. Unfortunately, stock across multiple suppliers has been affected. We will endeavor to push orders out as soon as we can.
We are working on it. Please send through your order number so we can prioritize as soon as stock lands. Unfortunately, stock across multiple suppliers has been affected. We will endeavor to push orders out as soon as we can.
Digital Generation / DG Store's reply21 Sept 2021, 08:48
Official
Hi Abigail
We are working on it. Please send through your order number so we can prioritize as soon as stock lands. Unfortunately, stock across multiple suppliers has been affected. We will endeavor to push orders out as soon as we can.
We are working on it. Please send through your order number so we can prioritize as soon as stock lands. Unfortunately, stock across multiple suppliers has been affected. We will endeavor to push orders out as soon as we can.