BN
BUSISIWE N
1 reviews | Active since Apr 2018
23 Jun 2021, 11:28
*********** AND UNRELIABLE
I app**** for a cellphone and a tablet from Fundi, it was approved on the 11 June 2021 when I called DG Store for a follow up they said they were processing it because they got my order on the 14 June 2021 from Fundi, I called them on the 21 June 2021 they said they were dispatching my order and I called today 23 June 2021 they said the order is in the warehouse why did they lie and say they were dispatching it.
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Digital Generation / DG Store's replyOfficial
28 Jun 2021, 16:01Good Day Busisiwe
We are investigating this order, we do however have a delay in orders going out as we are running on limit staff in our warehouses to curb the spread of Covid 19.
I will follow up with both our call centre and warehouse teams to find out what exactly went wrong in the communication.
Our sincere apologies.
We are investigating this order, we do however have a delay in orders going out as we are running on limit staff in our warehouses to curb the spread of Covid 19.
I will follow up with both our call centre and warehouse teams to find out what exactly went wrong in the communication.
Our sincere apologies.
Digital Generation / DG Store's reply28 Jun 2021, 16:01
Official
Good Day Busisiwe
We are investigating this order, we do however have a delay in orders going out as we are running on limit staff in our warehouses to curb the spread of Covid 19.
I will follow up with both our call centre and warehouse teams to find out what exactly went wrong in the communication.
Our sincere apologies.
We are investigating this order, we do however have a delay in orders going out as we are running on limit staff in our warehouses to curb the spread of Covid 19.
I will follow up with both our call centre and warehouse teams to find out what exactly went wrong in the communication.
Our sincere apologies.