Faulty E-Bike Sales

DFSK Kempton Park Sold me a faulty E Bike Flybrother FAT101 of the showroom floor with golf bag carrier and did not inform me of the faults, 48V 20AH Lithium-ion battery seals had been cut and battery opened for some or other reason, charging battery for the first time after first use on golf course battery not charging only to find charger supp**** by them not working and exchanged after accusing customer of not charging correctly, I had to show them it was faulty before they replaced it. Second incident, charged the battery with the new charger and took it off charge once the chargers light went green as explained to me to do, loaded the bike to go and play golf at Kathu Golf club and while playing golf on the third green after putting E Bike had switched of as normal but would not switch on after I pressed the power button on to move to the next hole it would not switch on, Embarrassed by the situation I as I was playing with work colleagues and left to see if I could rent a Golf cart from the club but they were all booked out, so I had to load the bike and leave as it is a big golf course and without the assistance of the battery power I can't peddle the whole course as I have back and leg injuries, I work in Kathu and every time I have problems with the E bike I have to take it back to Kempton Park to see the Sales Executive Elphas and then I have to take it to Midrand to their supplier for repairs at CNBM Solar a Chinese company for repairs and all they do is blame the consumer were I have proven them in the wrong every time as the E Bike charger was faulty and the battery has been opened by them previously and none of this was informed to me at time of purchase, only found these issues once problems started and took battery out of bike to charge for the first time.

I feel they were not truth full when I bought the E Bike for R 23 402.50 as if I had known of these problems I would have never had bought the E Bike from them, I would like my money back and they can take the E Bike back as it has only given me problems every time I want to us it, but all they do is play innocent and blame their supplier, I'm even willing to take a loss and accept R 20 000 00 back and hopefully never have to deal with them again, but this is still ongoing were I am being railroaded and having to hire Golf carts from Golf clubs as the Ebike keeps giving problems and I have to return it every month for repairs in Midrand and take time of work to do so and collect it and get told it's not their problem, I bought it on 28/02/2026 and I play golf every Sunday and have only been able to use the E Bike 3 times without problems and the rest of the times I'm paying for golf carts to play is that fair!!!!