1 reviews | Active since Feb 2018
DEXAFIELD AUTOCAR SALES AND CAR FINANCE: BAD SERVICE AND TELLING LIES.
i HELPED MY MOM TO BUY A CAR FROM DEXAFIELD AUTO. IT IS HARD TO FIND A SMALL AUTOMATIC CAR. THE CAR WAS ADVERTISED FOR R80 000. SO WE WENT THERE. LOOKED AT THE CAR AND THERE WERE A COUPLE OF THINGS WRONG WITH THE CAR. RUBBER ON CV JOINT WAS OFF, ABS LIGHT WAS BURNING AND A WIRE WAS STICKING OUT OF THE STEERINGWHEEL AND THE HOOTER WASN'T WORKING. AFTER SPEAKING TO CAROLINE AND A MAN I PRESUME TO BE THE MANAGER, THEY SAID IT WILL BE FIXED. BECAUSE IT WAS A CASH TRANSACTION THEY GAVE MY MOM R2500 DISCOUNT, THUS ONLY PAYING R77500.00. MONEY WAS PAID INTO THERE BANK ACCOUNT. ON RETURN TO THE GARAGE, WE WERE INFORMED THAT THE PERSON DOING THE REGISTRATION AND LICENSING WAS NOT AVAILABLE. ALSO THEY "FIXED " THE ABS LIGHT AND HOOTER. THEY TOOK THE CAR FOR THE CV JOINT BOOT TO BE FIXED. DUE TO THE FACT THAT THE TIME WAS RUNNING OUT AND THE REGISTRATION GUY WAS STILL NOT AVAILABLE AND WE STILL HAVE TO DRIVE TO PRETORIA, WE REQUESTED THAT MY MOM WILL DO THE REGISTRATION IN PRETORIA, THEY REFUNDED HER R500 FOR THAT. WHEN MY MOM WENT TO REGISTER THE CAR, SHE WAS TOLD THAT THE LICENSE WAS IN ARREARS AND THAT THE CAR HAS TO GO THROUGH ROADWORTHY TEST. 2 POINTS THAT CAROLINE AND THE OWNER/SALESPERSON DID NOT MENTION TO US. MY MOM HAD TO PAY R1700 TO GET THE CAR TESTED AND LICENSED. ON CONTACTING CAROLINE SHE GAVE A NUMBER OF THE OWNER, SOMEONE CALLED PROSPER. I SEND HIM MESSAGES BUT HE DID NOT RESPOND AT ALL. ALL IN ALL VERY BAD SERVICE FROM DEXAFIELD AUTO AND I WILL TELL EVERYBODY NOT TO DO BUSINESS WITH THOSE PEOPLE.
