GH
Grace H

1 reviews | Active since May 2017

20 Feb 2021, 12:53

DevOps Unprofessional Conduct and **** Remarks

<div>App**** for a new website design was assigned to someone called **** who was rude, argumentative and sarcastic because he was angry about me choosing a different hosting company. Even after I told him I no longer wanted to work with him he continued emailing me to get the last word in. Dont know where this guy was from but he couldnt even speak English properly........this company may have an awesome website but what's the use of that when you employ rude and UNPROFESSIONAL staff RESPONSE FROM OWNER response from the owner 3 hours ago You gave 19 other companies 1 stars, which mean anyone disagree with you is wrong.We advised her on hosting company as we do with all clients they need domain and hosting, she got new hosting company of her choice, she chosen very basic hosting package of 200Mb hosting space where is limited service for WordPress website (imaging hosting with very small size and memory, which will make her website run very slow) , when she got advise that her hosting package is very small, she assume we want to force her to use other hosting company, the issue was simply would be resolved if she gone and upgrade the hosting package, but no, her first reply was we are rude (as she assumed we want her to use our hosting), She use English as an argument, this country has 13 languages, as a company we partner with clients and we give advises to them, in your case, you do not want advise or even try to listen. and you can check her profile on Google to show you how many 1 stars reviews she gave to other companies, 19 in total companies got 1 star from her. MY FURTHER RESPONSE Thank you to DevOPs Business for your response so now people can see your lack of professionalism first hand....and thank you for requesting that everyone reads my reviews because they are a true reflection of the experiences and in this country we South Africans use platforms like Google, Hello Peter, Trip Advisor etc to help and warn others about companies like yours. I in no way dispute your suggestions at all however any intelligent person who read my review will know that I refer to the manner and tone in which you raised them, telling me how AfriHost is better yet they advertised for R39 however when app**** for it went up to over R400 because they supposedly couldnt find my domain. If anyone is looking for Web Design or Hosting company (and there are several packages) and want to give your hard earned money to a company with professional staff and exceptional customer service, do yourself a favour and have a look at a company called **** who I found after dealing with DevOPs, hosting starting at R25 per month and their technical staff stayed on line till 9pm last night setting up everything for me. As for you DevOps and the comment that you made about white people earlier to me which you subsequently have removed from your post, but is still in my inbox.......do me a favour and find out who you are speaking to before using **** to sell your argument. Like Share R</div>

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Replies (4)
DevOps Business
DevOps Business's reply25 Feb 2021, 10:30
Official
Grace Horrocks here the  Facts
Main issue you said it yourself:
"Dont know where this guy was from but he couldnt even speak English properly"
Afrihost do not charge R400 (https://www.afrihost.com/site/product/linux_hosting) and R25 hosting you got is 200Mb (5 times less then 1Gb) real issue employee was not white!
DevOps Business
DevOps Business's reply25 Feb 2021, 10:32
Official
Here your hosting company of R25
https://imaginet.co.za/product/hosting/starter-hosting.html

micro package 200Mb, no good at all for modern website 200Mb is too small

why you hid this fact, on hosting we do not say R25 only we say how much space you get
DevOps Business
DevOps Business's reply25 Feb 2021, 10:33
Official
again you biggest lie ever: R400

https://www.afrihost.com/site/product/linux_hosting

anyone can go and see it's R39 per month for silver home package

no company charge that R400, which mean you gone and selected wrong package or request some advance features
DevOps Business
DevOps Business's reply25 Feb 2021, 10:35
Official
Another issue, Grace Horrocks,  when you had issue of R400 did you try to contact us? you never did, why?
you been told your website you will be slow and we can not be blamed what was you reply? we are rude? again all this issue start by your racial profiling the employee

good luck any case,
Grace Horrocks, we will continue do websites and this review will not stop us, just  be honest when your website go live and you start getting emails, 200Mb will finish and you need to upgrade, your current hosting company next package 600MB for R56 and let see if that is cheap then Afrihost. Again here the link for the best hosting you claim:

https://imaginet.co.za/product/hosting/starter-hosting.html

R25 for 200Mb space