Bad attitude/after sales service

When we noticed an inflated water bill at our house, we suspected that we may have a water leak and we urgently required the services of a plumber to detect the leaks and ultimately repair it.<br> <br> De Villiers Plumbing was contacted, they detected the leaks and stated that the circumstances were very dire and that we were losing about 30 litres per minute. Mr. De Villiers informed us that the repair cost was estimated at between R 6000 and R14 000 depending on the extent of the damage. After the repairs were done (it took about 5 hours), we received a bill of exactly R14 000 and we were told that we needed to deposit the full amount into his account before he would issue us with a report and guarantee.<br> <br> Apart from the fact that we believe he was less than truthful about the severity of the situation (the latest water bill does not reflect such a significant loss of water), we feel that we were grossly overcharged and when a better description of the state of affairs were needed for insurance purposes, mr. De Villiers refused to elaborate in his report on what the reason for the leaks were. <br> <br> This man has a bad attitude. Keep away!