JP
Jenny P

1 reviews | Active since Apr 2021

20 Apr 2021, 09:49

Terrible service. Slow and sloppy work.

If I could give zero stars, I would. Terrible service, extremely slow and didn't do the repairs properly. Had to send my laptop back. Wouldn't recommend them at all, but unfortunately was forced to via my insurance company. Avoid if you have a choice.

0
Replies (2)
Device Doctor
Device Doctor's reply20 Apr 2021, 11:10
Official
Hi Jenny,
We will ensure that we do whatever it takes to resolve the matter in the quickest possible manner. 
We will make arrangements for a loan laptop for you while we repair your laptop.
 Kindly accept my sincere apology for the delays. 
JP
Jenny P's update20 Apr 2021, 11:14
Reviewer Update
It's a bit late for that, I've already been without my laptop for two weeks and the issue is still not resolved.