Destiny Retirement fund

I withdrew my provident fund on 11 March 2019. They confirmed receipt of the documents as 12 March 2019. I was then notified that my march contribution will be accounted for and thereafter payment will take 3-4 weeks from 1 April 2019. Today is the 16th of April 2019, followed to ensure we are running according to time lines. I was the notified that it will take 6-8 weeks from 7 April 2019. Some allocations need to be made apparently. I am contesting the fact that why was I provided incorrect timelines since there should be standard time line for such withdrawals. I have also noted various review online that indicate that no payment has been received from Destiny. I believe my withdrawal is not prioritised in any way. I believe they were not transparent as a result will suffer damage to my credit rating as planned payments will not proceed on time.