Worst Service Ever. Too quick to cash in but slow to deliver.

On 25 August 2017 I subscribed to Destiny Man print/magazine via their website. The link led me to MySubs website where I was requested to pay R215 for the annual subscription, I entered all the details and paid from my bank account.

A couple of minutes later, I received an email notifying me that I had successfully subscribed to 'Destiny Man (Digital) for 12 Months.

Digital???? I specifically selected 'PRINT' which is supposed to be delivered every month to the specified address. I am old school, I want the real thing, not PDF. Naturally, I tried calling MySubs to rectify the matter, but dololo! All their numbers are not connecting, zero connection.

So the next day I sent an email, making them aware of the technical error and also requesting that they rectify it. Two days later (28August) I received a response from Tamzin Edwards saying that my enquiry has been received and will be actioned. The next day, I get an email from them notifying me that my digital subscription has been cancelled. I then emailed back asking about my print copy.

Ever since then (28 August) Ive been sending email after email without any response whatsoever. To top it off, their phones are still not working. I think MySubs is a **** and they cheated me off my money.

Ndalo Media has disappointed me big time..