NS
Nthabiseng S

1 reviews | Active since Jul 2010

07 Apr 2017, 10:10

Destiny Magazine Subscription/Delivery

<p>I signed up for the Destiny Magazine subscription in February this year. The process was so seamless that I was sure that everything else is handled efficiently. I got a notification mid-Feb, informing me that my magazine is on the way. I waited until mid-March and started calling the call center. Everytime I called, I'd be told the same story - that the magazine is on its way until I messaged DestinyConnect on Facebook. Only then this matter got addressed. My magazine eventually got delivered but only in the 3rd of the month. Which I forgave because I had hope that there wouldn't be a repeat of this. Guess what, it's the 4th of April, and yes, again I got a notification in mid-March that the magazine is on its way but I still don't have my magazine. I'm actually even dreading to call the call centre again. I am truly disappointed of such a bad and broken service from the highly-reputed magazine brand. I will never renew my subscription again, I will go back to paying full price for the off-the-shelf magazine. Atleast they get displayed before the month begins and I walk away with one in my hands. I honestly don't see the subscription benefit. It actually costs more becaue you spend time and money calling and chasing for your magazine.</p>

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