PG
Pieter G
1 reviews | Active since Feb 2018
06 Nov 2020, 15:46
******* service
I subscribed to their mailing list and on 29 and 30 Oct they spammed me with 5 emails about their 30% off special.
It worked and I ordered a desk that was listed with "Stock Just Arrived!" and "Delivery Time 5 working days".
Then for the next 2 days after that they continued to spam me with another 5 emails. I complained and that stopped.
It is now 7 days later (5 working days), and my R12000 desk is nowhere to be seen. Logging in to the website shows it as "Unfulfilled".
Typical ******* service that I've become accustomed to from so many South African companies.
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Replies (1)PG
Pieter G's updateReviewer Update
13 Nov 2020, 14:37The desk was delivered 11 days after ordering (including weekends). Packaging was good and assembly very easy.
My desk had a manufacturing defect which isn't easy to spot, but communication was great, and the team at DeskStand came out to my office and sorted the problem out in record time.
Original review star ratings can't be changed, but I'll give them a 4 star rating now.
My desk had a manufacturing defect which isn't easy to spot, but communication was great, and the team at DeskStand came out to my office and sorted the problem out in record time.
Original review star ratings can't be changed, but I'll give them a 4 star rating now.
PG
Pieter G's update13 Nov 2020, 14:37
Reviewer Update
The desk was delivered 11 days after ordering (including weekends). Packaging was good and assembly very easy.
My desk had a manufacturing defect which isn't easy to spot, but communication was great, and the team at DeskStand came out to my office and sorted the problem out in record time.
Original review star ratings can't be changed, but I'll give them a 4 star rating now.
My desk had a manufacturing defect which isn't easy to spot, but communication was great, and the team at DeskStand came out to my office and sorted the problem out in record time.
Original review star ratings can't be changed, but I'll give them a 4 star rating now.