Designer Concepts
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Designer Concepts
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Oct '25 - Sep '26
Frequently Asked Questions About Designer Concepts
How is Designer Concepts rated on Hellopeter?
Hellopeter has tracked Designer Concepts across 1 reviews. Designer Concepts hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Designer Concepts? Write a review to help others decide.
Recent reviews (1)
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Nyiko M
1 reviews | Active since Aug 2026
10 Aug 2026, 11:49
Refused Refund After Cancellation
I cancelled my order on 4 August 2026 at Designer Concepts Protea Glen before any goods were made. The staff completed the cancellation form for me. It has been over 7 business days and I have still not received my refund. I was told it would take 7 business days, then told it must go to "upper management" and can take longer. I informed them on day 1 that this money is urgent because I am relocating. They ignored this. This is against the Consumer Protection Act. When you cancel before production, you are entitled to a full refund in a reasonable time. I gave them a final deadline of 12pm 12 August 2026. If I do not receive payment by then, I am reporting them to the NCC and my bank. This is also a pattern. My mother had the same problem with them in 2022 and was forced to take store goods instead of a refund. 1/5 stars. Be careful shopping here.
Helpful (0)
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Nyiko M
1 reviews | Active since Aug 2026
10 Aug 2026, 11:49
Refused Refund After Cancellation
I cancelled my order on 4 August 2026 at Designer Concepts Protea Glen before any goods were made. The staff completed the cancellation form for me. It has been over 7 business days and I have still not received my refund. I was told it would take 7 business days, then told it must go to "upper management" and can take longer. I informed them on day 1 that this money is urgent because I am relocating. They ignored this. This is against the Consumer Protection Act. When you cancel before production, you are entitled to a full refund in a reasonable time. I gave them a final deadline of 12pm 12 August 2026. If I do not receive payment by then, I am reporting them to the NCC and my bank. This is also a pattern. My mother had the same problem with them in 2022 and was forced to take store goods instead of a refund. 1/5 stars. Be careful shopping here.
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