SBR
Stanton Botha-de Ruiter

1 reviews | Active since Sept 2019

11 Oct 2019, 15:53

False advertising!!!

False advertising!!! I recently purchased the Heliocare 360 which is advertised as fragrance-free. I have hyper***mentation which makes it impossible for me to wear anything that contains parfum/fragrances. I left a review on the matter and all that was done was the website was corrected and my review failed approval. After I informed them on social media the website has made corrections twice to the fact that the product has no fragrances added - at the current moment that has been removed and no listing of "fragrance-free" to be found on the website. They have rep**** back to messages on social media proclaiming that the manufacturer have informed them that there is no fragrances added - hence they now removed the listing "fragrance-free" under product description on the website. Furthermore, I've been blocked on the Instagram after the second changes made to the websites info on the product I waisted money and I have to use it now as I can't just let my hard-earned money go to waste. I didn't even get a sorry nor a thank you for informing you'll about the false advertising - Dr Webster claims we can trust him - don't get me wrong, Derma Store has been the best discovery and I love, love, love shopping online with you guys. I just feel I was treated unfair here

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