Terrible facial products

I went to Dermatologica the rosebank branch , when I got there i found two ladies arguing with one of the workers at that moment I should have known that this brand won't be good for my skin but I gave it the benefit of the doubt, I went in there with eczema on my forehead only , it hurts me to say that i have developed white heads all over my face, something i never had , i have never had any ****les before after using Dermatologica products for a month and a half my skin looks terrible , I call in to book an appointment for them to see that their products are not working , they took me back and forth . I am very disappointed with product , I do not recommend their products to anyone for anything, R2800 down the drain for nonsense