IT
Iam T
1 reviews | Active since Apr 2022
31 Aug 2022, 17:58
Angry customer
I bought a product that costed me close to 800 a renewal lip complex and only for them to send something that has nothing inside. I was shocked today when I was rolling and nothing was coming out.is it not supposed to be the size of a lip stick.
Helpful (0)
Replies (2)0
Replies (2)
Dermalogica's replyOfficial
01 Sept 2022, 10:59Hi
Can you kindly please email us at *** and send your contact details, address, image of the product, when and where it was bought so that we can collect it from you to investigate and replace? We will gladly assist you to remedy the situation as we haven't had an issue with Renewal Lip Complex like this before. Awaiting your email, thanks!
dermalogica SA
Can you kindly please email us at *** and send your contact details, address, image of the product, when and where it was bought so that we can collect it from you to investigate and replace? We will gladly assist you to remedy the situation as we haven't had an issue with Renewal Lip Complex like this before. Awaiting your email, thanks!
dermalogica SA
Dermalogica's reply01 Sept 2022, 10:59
Official
Hi
Can you kindly please email us at *** and send your contact details, address, image of the product, when and where it was bought so that we can collect it from you to investigate and replace? We will gladly assist you to remedy the situation as we haven't had an issue with Renewal Lip Complex like this before. Awaiting your email, thanks!
dermalogica SA
Can you kindly please email us at *** and send your contact details, address, image of the product, when and where it was bought so that we can collect it from you to investigate and replace? We will gladly assist you to remedy the situation as we haven't had an issue with Renewal Lip Complex like this before. Awaiting your email, thanks!
dermalogica SA
Dermalogica's replyOfficial
01 Sept 2022, 14:19Hi
A collection of the item has been booked with RAM so we will communicate back to you once received and inspected so that we can do the replacement for you asap.
Regards
dermalogica SA
A collection of the item has been booked with RAM so we will communicate back to you once received and inspected so that we can do the replacement for you asap.
Regards
dermalogica SA
Dermalogica's reply01 Sept 2022, 14:19
Official
Hi
A collection of the item has been booked with RAM so we will communicate back to you once received and inspected so that we can do the replacement for you asap.
Regards
dermalogica SA
A collection of the item has been booked with RAM so we will communicate back to you once received and inspected so that we can do the replacement for you asap.
Regards
dermalogica SA