Dermaroller SA: Service is an absolute joke

Ordered Protective Laser glasses from them @ R2740 on 12 December 2025. It is now 23 December and I have still not received my order, despite them claiming a 3-5 day delivery time. When phoning the so called help line, I only get voice mail. Having already spent the money and now having to wait in agony at the mercy of company that provides ZERO way of communicating other than a phone on voicemail and an automated mail box, I would highly recommend you dont buy from them