Help water killing me

Can send email what address can I use Long letter to government want to see if they answer water Acc M NKunze Acc no *** Overchatged second time Acc does not make any sense Reading in June 661 kl From 27/11/2018 Said I used 300 kl Acc should then show 961 Acc as at week ago 691 ?? Can’t seem to find anyone with a brain .Ad pensioner can’t keep up Had to borrow over 30000 already just to keep head above water They took no notice even though accounts lady admitted something very wrong Disgusting attitude from staff when we went to see them Just said there was a spike in reading 300 kl ??? 5 swimming pools were the hell could it have gone .In platterkloof glen the area is full of clay and eater runs off our comes to surface very quickly Had five leaks and all were fixed within day . Water bill hardly changed wife all ways in garden and noticed them At 77 years old fixed them myself Two insurance had to repair as they were under paving When the opened bricks water came straight up showing clay forcing water up. Don’t people who work with water understand this Looks like lots of fellows not to bright out there Where dose go from here My total bills since I moved in over 240000 .When I said in 2017 something wrong took no notice Bet if they check my Acc from 2015 they will see meter was already faulty Don van zyl