COJ Water too busy or otherwise to care

I have been pleading with them for months now to come and fix all the burst water pipes in Laser Park and cover the holes they have dug on others due to safety factors, the executive mayor has been copied in and his department just pass the buck back, senior people whom I have e-mailed directly hand me excuses daily and still the water is running. Currently I have 6x locations reported in a 3 block radius and no joy. Phones are either non existent or unanswered and the people they send out are rude and unhelpful and 'know nothing' when questioned. We have a water crisis which they deny and gallons have run down our road over the last 4 weeks with no end in sight. This is ******** to say the least as many South Africans are without water.