CCTC WATER METER CONTRACTORS

So here I am Again! I live in the ATHLONE AREA, Western Cape."The City that works for you" slogan DO NOT WORK! The city contracts the work to another company who then installs or replaces damaged or broken meters. They in turn replaces it. In my case, the sun was still shining at 4pm-5pm, but the pavement was broken up to gain access to the meter. The meter was faulty and henceforth it was replaced. However, after installation, they left. Too lazy to carry sand, stone, cement to make the hole neat again! The contractor was told of vandalism, but they just ignored me! WHY does the City of Cape Town employ contractors like these? Now my house has been without water! Whose fault is that? And I ask the question, what happened to "you get paid for a job well done?"Everyone is just out to fill their coffers! I am so frustrated with the CCTC! They are quick to raise your rates and electricity bills! when they must deliver it is a MESS! If a Contractors work is not up to standard DO NOT USE THEM AGAIN! CCTC is not worried about the pensioners, kids and pregnant lady living in the house! Hell no! The message they give is ...."IT WILL TAKE BETWEEN 24 TO 48 HOURS" HELL NOOOOO! WATER IS A NECESSITY! NOT A LUXURY! How do you keep yourself from going to the toilet? And I kid you not! CCTC do not care! as long as the bills they send you gets paid! **** services!