BURST IPE FOR OVER 2 WEEKS WITH NO HELP FROM JW

IT has been over 2 weeks now that a pipe has burst and water has been overflowing the entire street in Eldo's i have made multiple complaints got different ref number, but no one has come out till today we cannot have water just running like this soon we will be having a DAM in Eldo's. 1ref# *** 2ref#***ref#***