I paid money into CIPC'S account..

On 30/05/2020 I registered as a customer and created my credentials. I immediately deposited R175.00 into their account so I could register a business online. Three days later the money was still not in my account. I have now spent well over that amount on phone calls. Each time it's a different story. I have sent them my proof of payment and they have it on their bank statement but to date they want proof of payment which I have sent several times include a copy of my identity document. This to me looks like a **** run professionally and targets unsuspecting people. The call center will never allow me to talk to the accounts department yet they do not have answers for me. This is a shame but, well for them it's their line of duty. They not even ashamed to send me proof that the money reflects in their account with my customer code, but they won't allocate it. It's now three weeks. I have dealt with a lot of people but didn't get help