The child struggling to receive social grant

My sister Alina Mathabatha passed away July 2016,the child's father David Lechelele passed away long time ago.The child Nkhulu Willie Mathabatha is struggling to get social grant as the social worker placed at Limppoo,Zebediela Hospital is delaying the process to give my father who is the guardian of the child a letter to SA Social Security Agency (SASSA)to apply for a social grant as it is the first step to apply for a grant.My Father Mr Nelson Mathabatha with contact number ********** 275 ,an overage and guardian of a child has been going around,up and down from September 2016 to date struggling to get a letter from that office.It is been a year now the child struggling financial and it is more than 2 months they promising to give feed back about my father's ******** verification report to proceed with applications.My Name is Nancy Mathabatha the child's aunt,contact number ********** 002