Poor service due to bribery addiction

The Welkom Department in Thabong at Boitumelo Mall never go there, the guy called Vusi is a total jerk. He refused to help my wife with change of ownership and vehicle licence. This guy is addicted to R500 bribes my wife came with all the documents and in 5 minutes before he close he tells my wife that she must come tomorrow but they were already started with the process, I wish he can ask for a bribe from the wrong person so that he can loose he's job #****ed😡