Waste of time - no hope for moms out there

Who know claiming Maternity UIF would be so hard. On my last day at the office in November 2021 I began an application for Maternity leave so that my employers would know what was needed from them to submit my clain for Maternity UIF. In Dec 2021 once baby was born I began sending in all the necessary paperwork. It took 3 submissions and 3 months to finally send through all the correct forms as each time I submitted I was asked to submit something else. (Why I couldn't just be asked 1 time for everything I don't know) Finally in February 2022 my assessment was completed by the Assessor. And thus began my weekly and daily battle with the department to try find out what on earth is happening and why nothing has been approved. In the interim my husband who app**** for Paternity UIF has been paid out in May 2022. It is now 24 June 2022 and I email daily, phone 2 - 3 times per week and have had ZERO answers and no approval on payout. My bond is hanging on by a thread and with my husbands job on short time due to recent flood damage our families financial situation is falling to pieces because we are taking loans left right and centre to cover bills that the UIF was meant to cover. And when I ask who I can talk to - NO ANSWER. When my queries are escalated do I get feedback - NO. How on eart is it fair for the UIF to be taken off our salaries monthly ON TIME but we sit 7 months later with no payout, no hope in hell of feedback and nothing but empty lies. My neighbour had her baby 3 years ago and eventually gave up on following up and has to date not been paid out. I have been back at work 3 months now - CAN ANYONE ACTUALLY HELP?

Here are just a few of the tickets and cases opened over the months:

CASE ID: C-***] UIF Query Ticket Reference Number: C-*** UIF Query Ticket Reference Number: C-*** UIF Query Ticket Reference Number: C-*** CASE ID: C-*** UIF Query Ticket Reference Number: C-***