Very Unhappy With Department of Labour

Today I write this review with a very heavy heart. Since the month of November 2023, I went up ad down to the UIF centre to submit my claim for UIF as I lost my job and with December around the corner I was hoping the money would arrive before Christmas. The month of Feb has ended already and I still haven't received any payment of my UIF not a single cent. I keep going to the centre in town which is costing me money and I have to keep buying airtime to call the centre to find out what the delay is but no one seems to help. All I keep getting told is to wait for this amount of days or that amount of days but no one is helping me get my payments. UIF does not belong to the government it is supposed to help us unemployed as we are the ones making those contributions but to this day no one has assisted me. I am sinking and drowning in debt because the UIF i app**** for is just not coming through