Useless to do their work

I submit my uif claim on ufilling so also my claim been canceled by pay master. So i went to the office do everything over again on paper not online, so everything is good i have been approved all so the pay master send my papers back to some proventional office whatever and the think the company bord me... How useless now i must fill in a document again by the dr also for the 4th time they don't expect the one i handed in to reuse again, that is bull**** if i do it again everything on that uif document will be 100% same as the previously one, i don't know im still waiting for my money its 7 months already, BUT the ironic thing is ever month the get our money from our salary but if you want to claim your own money then they have bull**** stories they are useless