Useless government institutions

I have claimed for uif maternity benefit in February ,at department of labour in Springs. it's may now and I haven't received any payment. My claim has been with a assessor since February. When you call, they keep saying follow up after 7 days, their call centre agents are useless. It's funny how this money gets deducted from our salary every month but when you need it, it's like you are applying for a loan with a bad credit score. My rent is 4months behind, I always have to borrow money to survive but uif is being deducted from my salary without fail. This is really bull****. Am not enjoying being a first time because am always stressing about how am I going to buy milk and nappies for my child, but I have uif being deducted from my salary. If it was possible I was going to cancel it frm being deducted because it has not helped me on bad days.