UIF UNPAID, UNBOTHERED, 10MONTHS LATER

I wish there was a lower rating for this department. I submitted my documents through 10months ago and still waiting for a pay out. I submitted online then was told to submit to the closest department which was Boksburg. I was assisted by Claudia Hlatshwayo and was old to wait for 7days business day mind you this was after 6months of waiting. reason why i went to submit to the department because Vincent Motanug told me to. after i sent him an email he says I'm disqualified from getting my UIF, they give no reason as to why and no follows up, they go on like they sending me taxi fair money, and paying me to waste my time in their department. I'M beyond frustrated my son is almost 1 and still haven't been paid, what's the point of this UIF that I worked for and now I'm waiting 10 MONTHS FOR IT?????