UIF under ANC government is worse than UIF under National Party government

We are told that it takes between 7-15 working days for payment to be processed.

My case was logged on the 16 March 2024, today is the 18th April 2024, but I still have not received a payment. I went to 56 Main Street Johannesburg and person told me to wait for a sms. On the 13th another person told me the payment has been processed. That means they are not going to escalate the issue. I leave my place at 5:00 in the morning. We're told to be there a 6:00 because their system stop functioning at 8:00, only to be told to wait for the sms.

The call centre is worse because the agent asks me all the questions to verify, they tell me what I already know. They tell me exactly what is reflecting on my login info. When I ask them for help escalate the case, they send me back to 56 Main Street because that's where I can get help. This is all I get from the call centre agents after holding for a long time and wasting my airtime. I understand the government is trying to create jobs but this is not on. I contributed for 22 years towards my UIF and I told I only be paid 3 years contributions back. The government is de*****ing me 19 years contributions and I still have to beg for the 3 years payment?

I'm am 67 and lived under both National party and ANC government. This is worse than the apartheid government.