UIF Terrible Systems

I've since claimed for my UIF on the 16th of April 2025 and I still haven't received my payment 3 months later. After my claim was approved, I requested for payment on the 8th of July and only when I took the onus to call and get feedback was I told that my branch code was wrong, which it wasn't. I was told to go back to the DOL to resubmit my UI2.8 form which I did. When I got there (Malboro Sandton) upon explaining my issue, I was told to provide an affidavit, 3 months bank statements+ 3 latest payslips , which I did on the same day , when I got back to submit these documents, I was told the person who works on such issues will on be at work the following day and that he would submit them. This was on the 31st of July. A week into August, my forms still haven't been submitted, I know this because I've called the call center countless times to follow up and they say there isn't any update on their side. I'm so tired of this.