UIF Process Delay

Visited the department on the 9th of March 2015 submitted my document's for the first time. They then provided me with a come back date 11th of April 2015(Saturday) they weren't open that day. Called Monday the 13th and they advised me to come to their offices, I went back on the 15th of April and spoke to Godfrey who I have been liaising with on a weekly basis. Godfrey then advised me that my document's needs to be resubmitted together with my UI19 he also advised me that Quest needs to delete all declarations on their system only one declaration is needed this process should take two to three weeks, he further more told me they experiencing a back lock and they working on it. I have been calling every week since then speaking to numerous agents who constantly transfer my calls to different agents. I spoke to an unknown agent today who advised me that there has been a back log and they have appointed consultants to work over time in order to get the work out. All the agents tell me the same thing I never received a firm resolution from any consultant nor did I receive any feedback.<br> <br> Up until today I have not received a cent from my UIF which is unacceptable.