UIF payout

I have had the worst experience ever. Calling their contact Centre week in and week out without a reply. I have had it with their appalling services as they always say that I'm going to do this and I'd escalate that. How many times do I have to call you about this since 22 Feb. We are now in May and I still haven't received a single call, text or email or my money. It's an absolute shamble that I have to go through this. Technology is put in to make our lives easier, but from looking at doing this online just proves that you still have to do things manually. I've asked to speak to a manager and was told "No" and when I asked what does he mean no, he said that there's no manager on the floor. Look buddy, let me let you in on a secret: I know thats code for your manager is sitting in the exact same floor as you and just does not have time to deal with any customer queries. Wanna know how I know this?? I was a customer advisor and I was the manager. So to however picked up the phone today and the girl that's promised me a call back from her supervise last week and still hasn't gotten back to me, heres your review. I wish bi could give you a 0 rating but unfortunately 1 start is as low as it goes. Nombelelo I'm still waiting for my call back.