UIF Payment Request Showing "No Claim Found" After Approval

I am extremely frustrated with the Department of Employment and Labour. After waiting for months, my UIF claim was finally approved on 14 August 2026.

However, when it was time to request payment, I submitted a payment request on 18 August 2026, which now shows "No Claim Found." I was then assisted at the Kempton Park office, where another payment request was submitted on 11 September 2026, but it also shows "No Claim Found."

My claim is approved, so I don't understand why the system keeps saying there is no claim when I try to receive my payment.

I have waited long enough and followed the required processes. I just want my approved UIF benefits to be processed and paid. Please investigate and resolve this issue.