UIF ONLINE CLAIM

I assisted my daughter to apply for UIF online at the beginning of September. App**** in October and November for continuation of benefits. System says original application sent to Assessor, no response received. Next two applications say sent to Paymaster, no surprise to see that no response was received. Have been trying to call their switchboard *** - goes straight to a recording for you to call TERS call centre. This is a standard UIF application not a TERS claim. Phone the call centre ***where they will continue to play music until you drop dead or put the phone down. Have sent an email every third day and get no response. This has been going on since the 2nd September. Everyone pays UIF if you are working but when you try and claim they just don't care.