UIF new website

The Department of labour introduced a new website earlier this year which is a total disaster. I have been paying UIF for my domestic since 2003 but since March 2019 have not being able to do so. On one portion of the website it tells me I have outstanding declarations and yet on another section it tells me all have been paid. Reading the instructions on how to use the website it would appear that a lot of information was not migrated . I have sent emails and tried to phone but have received no response except for one which was a cut and paste reply which did not address my concerns. The Dept. surely knows of the problems users are experiencing and at least issue a statement on how to solve these problems.