GX
Gugu X

1 reviews | Active since Nov 2012

06 Dec 2016, 09:10

UIF MARTENITY CLAIM NOT PROCESSED.

<p> <br />Hi</p> <p>I submitted my claim online on the 30 September, I was sent a form to take to the doctor, I faxed it back on the 10 October, waited till I got an email saying they have not received any documents from, so I went to the Verulam branch on the 9 November with all documentation, lady there scanned them and she said she will send email to the head office to assess, I was told to come back in a week to check on the status, since then I have been up and down to the branch they keep saying the head office has not responded and they can't do anything with my claim as its sitting with an assessor there.</p> <p>This is really a shame on the government departments seriously.</p> <p>Nomagugu Xaba <br />Id 820 ********** 087<br />Cas no. ********** 2062<br />Cell ********** .<br /> </p> <p> I have called the verulam branch and they say they still waiting for someone from head office to respond.</p>

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Replies (1)
GX
Gugu X's update09 Dec 2016, 13:37
Reviewer Update

I still have not received any response from the email i sent to ********** last week, i have also tried calling durban head office on ********** it rings non stop, ********** no one answers too, the verulam office ********** they still saying there is no response from the head office, this means if people at the head office don't read their emails my claim will not be processed, does this place have no managers who communicate with each other clearly consultant don't know how to do their jobs, I have been paying for uif for 5 years now most my stuff are not paid its going for the second month now next thing this will affect my credit rating,