Uif labour department

This is really a B..ll..it company and not at all assisting us in the way they suppose to

I (Simonia (Flemmer) Nelson, have been struggling with my maternity benefits almost a year now (since June 2020) and still have not received any funds. I have been through many phone calls, emails and even visited a branch with my query on why I have not received any payment(s). I have been told to do it on the ufiling website after receiving my password or username as they already received my documents but the website does not recognize my ID when I try to reset it. I am tired of explaining my situation over and over again to a different person when I call the labour department. The amount of times I had to email and call for feedback throughout the month's in lockdown should not have been. This is not right as I had worked long and hard to earn what is rightfully mine and now I need to wait so long during these months struggling to get by. At first the problem of ters was in the way, now that that problem has been solved other issues came up which were documents. I sent all the documents via the secure email I received (from the labour department themselves). Some consultants saw the files and gave me a later date to call back if I have not received any payment. Each time I did not receive payment I called back and that is how the never ending cycle started last year till now. I have yet to receive a payment, email or a call if any as to why I am still waiting.

This is utterly disgusting and unfair for something that is rightfully mine

From

Simonia (Flemmer)Nelson