UIF financially cripples client

The UIF have taken 1year +6 months thus far and still not processed my claim. This is largely due to Toshiba/Nu-Sky not providing the correct information, causing lengthy delays. 1. Nu-Sky 1st provided my incorrect UIF number 2. Nu-Sky then failed to submit my wages details 3. Nu-Sky did not remove me from their payroll system as they knew I was going to the CCMA. 4. On mandatory forms the MD Mark Hendricks would 'forget' to sign +initial a document. 5. Nu-Sky submitted that I had resigned and therefore was not entitled to UIF benefits. This took precisely one year to correct. The UIF was only able to upload me on U-filing in Nov 2023. UIF has been called by myself on a daily basis. The call agents are extremely helpful an have empathy for one, however after escalating the matter to their team leader it's out of their hands. The team leaders escalate to the assessors who simply do not have the professional curtesy to reply. I increased my calls daily to 3 times a day and eventually received a reply on the 26 April 2024 noting the query had been received. The claim was denied with no payment but will now be re-assessed. Presently I am back to phoning 3 times a day to ask for feedback and request escalation.