UIF- fail to comply

I submitted my documents on 19th May multiple times, got approved in the 31st and received feedback via email in the 3rd June that my claim was approved and paid. Unfortunately since then i've been told many stories recording my claim. I have not received any money and been told that my claim was never approved. I have many details and evidence via email that I received from the call center that my claim was approved and my continuation of benefits will be paid within ten days. Since then I have not received any money. I have been following up every single day and no one from the call center can tell me what my claim status is. I have spoken to 3 different disrespectfull people fron the Call centre and has not is anyway helped me