PJ
Phil J
1 reviews | Active since Jan 2022
24 Jan 2022, 08:16
UIF claims problem
Submitted my uif claim 22 January 2021 and after multiple resubissions of my documents and probably a 100 calls to the uif and so many "escalations" by uif callcentre agents still haven't received any feedback on my claim. Spoke to an agent again on the 13th of January 2022 who indicated that he sees I have sent all the documents multiple times and that he is escalating my case for approval and should be finalised by friday 21 January... Friday 21 January came and has gone, still nothing. More than a year now
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Phil J's updateReviewer Update
23 Feb 2022, 08:15On the Monday the 7th of February I spoke to another call centre agent at the UIF, explained my situation to him to which he suggested I submit the continuation of benefits application, after which I received a sms stating my claim has been received and my payment will be processed within 5 working days. Today is working day number 12, and still no indication of any payment whatsoever. I am so fed up with this incompetence
PJ
Phil J's update23 Feb 2022, 08:15
Reviewer Update
On the Monday the 7th of February I spoke to another call centre agent at the UIF, explained my situation to him to which he suggested I submit the continuation of benefits application, after which I received a sms stating my claim has been received and my payment will be processed within 5 working days. Today is working day number 12, and still no indication of any payment whatsoever. I am so fed up with this incompetence