UIF Claim Delayed Beyond Stated Processing Time

I would like to lodge a complaint regarding the excessive delay in processing my UIF claim.

I submitted my UIF claim on 20 March 2026, and since then the status has remained “Submitted” with no progress or feedback. I have already submitted all the required supporting documents, yet nothing further has been done on my application.

According to the UIF’s stated turnaround times, claims should be processed within approximately 25 working days, provided all documentation has been received. That timeframe has already passed, and I have still not received any update, payment, or communication explaining the delay.

This situation is causing significant financial stress, and I am extremely disappointed by the lack of progress and communication.

I request that this matter be urgently investigated and that my claim be processed without further unnecessary delays. I would also appreciate clear feedback on the current status of my application and whether any additional action is required from my side.