UIF CLAIM

I am so disappointed in the uif process. I submitted a maternity claim in the first week of November. I made sure all my paperwork was 100%. After submitting I was told that my bank account details were incorrect even though it was never changed. I had to go back to the bank and get proof that my account was still active. A very helpful gentleman helped me to send the paperwork again. I was then paid on the the 6th of December 2017 for the first payment. I was asked to come back the following week. I submitted again on the 12 th of December 2017. Apparently they could not see my banking details clearly. I went back on the 26 of January 2018 and submitted again. My frustration is that we happily contribute to this useless fund but when we claim it's such a mission. Some staff are so confused and so rude. No one is willing to give you feedback as to the problem. Where is the urgency in these claims being approved it's our money that we are contributing every month. Please can I get some feedback as I have already made so many trips to the department of labour offices in my area.

Regards Taryn