UIF Call Centre ***"Not in service" & Non-existing Service

It's the first time 25 years of working that I'm claiming UIF after being retrenched 2 months ago.

I've remitted all documentation after I found the online process is really a call centre process. Now the call centre number ***is "not in service" since last Friday.

The department head should be embarrassed and resign due to incompetence, how can your call centre line be off for a week. There's no way to follow-up because there's no response on e-mails - standard practice.

This is the worst service in the country, possibly in the world.