UIF

I submitted my Maternity benefits forms on the 28/07 at the Dept of Labour in Athlone Cape Town, i was told that after 30\35 working days I will receive a sms in a form of the actual money reflecting in my bank account or I will receive a sms informing me that my application forms have been declined. To date I have not received both, I am sent from pillar to post whenever I do log a call to the Department of Labour.....what does it take for one to get their money from these people????????? I am beyond disgusted