Ufiling website is a nightmare

Since the new UIF website has been launched, it has been impossible to submit returns and payments. At first the website would just not load - I tried again and again in March, April and May. Now finally the website loads (very slowly), but it is not working very well at all.

The website is terribly confusing - not at all user friendly - but besides this it seems that a lot of data from the old website has not been captured on the new website, so at least half of my employee returns since 2015 are showing as missing.

I can't make any payments as it shows a nil balance owing and the 'Pay' button is greyed out. I suspect it's because of the old returns that are showing as unfiled/uncaptured. What's worse is that having been able to log in earlier today, when I tried to log in most recently I get a message saying my account has been locked!

It seems that there are huge problems with the new Ufiling website and until the Department get it sorted out, it won't be possible to file returns or make payments.