Ufiling

Good day I would just like to know why uif is not paid on time I have put in a continuation of payment on the 3 of February and again on the 12th of March and still nothing has been paid to me but the payment was processed and on ufiling my account says payment close but nothing was paid WE LIVE FROM THIS MONEY AND WE DON'T RECEIVE PAYMENT ON TIME

I NEED A ASWER PLEASE 🙏 😩 😫 😭 😢